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Before use of website, please acknowledge that any use by you, including any transactions, regardless of whether you choose to register or order from us, is subject to the Terms and Conditions set out below. Returns, delivery and payment conditions are all included and bound by Caliber Jewellery’s terms and conditions. Additionally, contracts entered by yourself with Caliber Jewellery including distance communication i.e. telephone, are bound by our Terms and Conditions. Please read our Terms and Conditions before using our website, and if you do no accept, please do not use our website.


This website, www.caliberJewellery.com, is owned and operated by Caliber Jewellery LTD, registered in England and Wales under, 13215550, 49 West Lane, London, England, SE16 4PA. 


Throughout the site, the terms “we”, “us” and “our” refer to Caliber Jewellery. All information, tools, and services available on www.caliberjewellery.com are offered to our users, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 


The most current version of the Terms & Conditions (T&Cs) can be viewed at any time via this page. Any new features or tools added to our website are all subject to our T&Cs. 

We reserve the right to update, change or replace any part of the T&Cs when updating and/or making changes to our website. It is the responsibility of the user to check this page for changes before purchasing on our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 


Please do not hesitate to contact us via email at info@caliberjewellery.com , if any concerns arise about any of the material on our website.

General Conditions


Your debit/credit card information is always encrypted. You understand that your content (excluding debit/credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. 


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. Without express written permission by us, you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact of our website through which the service is provided. 


Any reliance on the material on this site is at your own risk. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. We are not responsible if information made available on this site is not accurate, complete or current. 

This site may contain certain historical information. Historical information may not be current and is provided for your reference only. We reserve the right to modify the contents of this site at any time however, we have no obligation to update any information on our site. You agree that any use of our website and its content, is the responsibility of you, the user, to monitor changes to our site. 


We reserve the right at any time to modify or discontinue any Service, part of our website or any content without notice at any time. Prices for our products are subject to change without notice. We are not liable to you or to any third-party for any price change, modification, suspension or discontinuance of the Service.


You agree to provide accurate, complete and current purchase and account information for all purchases made through our website. So that we can complete your transactions and contact you accurately and as needed, you agree to update your account and other information promptly, including your email address and debit/credit card numbers and expiration dates.

We reserve the right to refuse any order you place with us. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting via the e-mail and/or billing address/phone number provided at the time the order was made. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same debit/credit card, and/or orders that use the same billing and/or shipping address.

Order and Purchase with Caliber Jewellery


Add your item(s) in the shopping cart

A summary of your order is shown in the order overview.

You will receive an order confirmation via email, after completing your order.

Caliber Jewellery will then review your order and the prices. You will be informed if the prices differ.

Caliber Jewellery will ship your item(s) and send you a delivery confirmation via email. This establishes and completes the sales contract between Caliber Jewellery and you. 


Once your items are added to the shopping cart on our website, the final details of your order will be displayed on the page (“Order Summary”). After confirming the details, you will be asked to place your order (“Order”). After placing your order, an email will be sent to you confirming that your order has been received (“Order Confirmation”). Such an email does not constitute a binding acceptance of the order, unless expressly indicated therein. 

Once you have used our online checkout process, you have confirmed to have placed an order with us. You will be given the opportunity to recheck your order and to correct any errors as part of our checkout process. An acknowledgement detailing the item(s) you have requested will be on receipt of your instruction. 


  1. If you do not meet any eligibility criteria set out in our terms and conditions
  2. Where ordered goods, services or information by you are not available
  3. If there has been a pricing or product description error
  4. Where we cannot obtain authorisation for your payment
  5. If we do not deliver to your area 

In the event that we have processed your payment but do not accept your order, we will re-credit your account as soon as possible. This may take up to 30 days from receipt of your order. We are not obliged to pay any additional amount as compensation for disappointment.


We recommend that you save the order confirmation or order confirmation email, or print it out for your own records, as direct access to the details of your purchase on the website is not provided after you have placed your order. Please contact us if you require specific information about previous purchases you have made. 


A binding offer to conclude a sales contract is not constituted by the presentation of goods on the Website. By placing your order, you are making an offer to Caliber Jewellery to conclude a sales contract. An acceptance of this offer is not yet constituted with the order confirmation that you received after placing your order. In the case of shipping, when the ordered item(s) and the delivery confirmation have been sent to you, it is then that the sales contract is concluded. 

Holding your Personal information, Availability and Payment:


We reserve the right to have your identity checked by an identity verification centre, when checking your order. Providing us with accurate information is of utmost importance, otherwise your order can be rejected if these identity checks could produce negative results. If necessary, we reserve the right to double check your data with fraud prevention and protection authorities*.


Orders for item(s) with us are subject to availability. You will be notified as soon as possible if we cannot deliver the goods you have ordered. When possible, a replacement of at least equivalent value will be provided for you. In this case the item(s) cannot be delivered, you have the option of either receiving a full refund of the amounts already paid for or accept the replacement.


Our website may occasionally contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). You will be notified as soon as possible about any changes to your order. You must acknowledge and confirm any changes to your order before confirming your order. 

If the changes are not accepted by you, we reserve the right to reject your order.  If an order is cancelled this way, you agree that this releases us from any service obligations except the obligation to repay. We are not obliged to update, amend or clarify any information with our services or on any related website, including without limitation, pricing information, except as required by law.


Upon completion of your order, payment of the purchase price is due immediately. At the beginning of the ordering process available delivery options are displayed. 


Once the item(s) are delivered to you and we have received full payment for the item(s), full ownership of all item(s) that you buy on our website passes on to you. 



Before the customer’s order confirmation, all shipping costs and estimated delivery times are specified. We strive to deliver the item(s) within the deadlines specified in the shipping confirmation.


You agree to indemnify Caliber Jewellery in full against all costs and outgoings Caliber Jewellery incurs by obtaining payments from you if a failed payment occurs for reasons for which you are responsible for (including, without limitation, the cost of fees for failed payments billed to us by our payment service partners). 


Due to unforeseen factors delays can be unavoidable, especially with bespoke/custom-made item(s). Caliber Jewellery assumes no liability for delays caused by slight negligence or failures to meet delivery deadlines caused by slight negligence. In no part of this contract is there intention to limit the liability for damage to life, body or health that is the result of a negligent breach of duty by Caliber Jewellery or an intentional or negligent breach of duty by a legal representative or proxy of Caliber Jewellery. 


When the goods are handed over the risk of loss and damage to the item(s) shall pass to you.


Generally, the carrier is: a) Royal Mail special delivery service for the United Kingdom (including outer British Isles and addresses in Northern Ireland); b) FedEx or UPS for any other country worldwide; c) Under special circumstances, the delivery agent may be another representative named by Caliber Jewellery. 


The delivery address is provided by you during the ordering process.

  1. The item(s) are deemed delivered when our delivery service delivers them to the delivery address provided by you. A signature is required on the delivery note by you or a person previously named in the ordering process.
  2. When you pick up the goods at the address provided, the item(s) are also deemed to have been delivered by our delivery service on the delivery note.


(5.2) If the item(s) delivered are not what you ordered, the quantity is incorrect, or are damaged or defective, we shall not be liable unless you notify us, in writing, at our contact address within 10 working days from date of delivery. 

(5.3) If the item(s) are not delivered to you within 20 days of your scheduled delivery date we shall not be liable unless you notify us, in writing, at our contact address within 5 days following the 20 days.

If you notify a problem to us under these conditions you have the right to request one of the following options:

  1. That we replace or repair any damaged or defective goods 
  2. That we arrange a refund
  3. We accommodate any shortage or non-delivery of item(s)

Withdrawal Right (Or Cancellation of Contracts)


According to legal provisions as a consumer, you have a right of withdrawal in accordance with the statutory provisions. 

Please notify us via email to info@caliberjewellery.com, if you wish to cancel your order prior to dispatch. In accordance with clause 5.2 above, item(s) that have already been dispatched to you must returned to us. (We shall not be liable if the item(s) we deliver are not what you ordered, the quantity is incorrect, or are damaged or defective, unless you notify us, in writing, at our contact address within 10 working days of delivery.) 

(7.3) Item(s) ordered from us can be returned for any reason, except where the item(s) is excluded as in clause 7.3.1, below. A full refund or exchange can be made within 30 days of dispatch, provided that the item is returned in an as new, unworn, condition, in its original packaging and with all documentation. 


(7.3.1) Item(s) such as rings with bespoke designs and engravings that we have created, or customised, to your specification, are not covered by our money back guarantee. Resized rings by Caliber Jewellery are also excluded. For bespoke designs, a computer render of the item(s) can be viewed on request prior to the item(s) being finalised. This allows you to have confidence in confirming the details before we cast your piece of jewellery. 

(a) In the event the delivered item(s) were not prefabricated and were manufactured or adapted by us based on your specific requirements (individualization). This includes, for example, a piece of jewellery that we have created for you by setting a gemstone that you have bought from us into a specific setting.


You have the right to withdraw within 14 days from this contract without a statement of any reasons.

The withdrawal period is defined as 14 days from the day on which you or a third party whom you have appointed and who is not the deliverer has taken possession of the item(s) (or the final goods, last partial shipment, or the last item(s) in contracts involving a single order for multiple goods or the delivery of a single good in multiple partial shipments). 

To exercise your right of withdrawal, you must explicitly notify us (Caliber Jewellery Ltd, 49 West Lane, London, England, SE16 4PA, info@caliberjewellery.com; +44 203 540 1477) of your decision to withdraw from the contract by sending us an unequivocal statement of your decision to do so (e.g. by letter or email). 

You may use the attached sample withdrawal notice for this purpose. However, this is not mandatory. 


A full refund or an exchange via credit as required will be given upon receipt of the returned goods. 

If the item(s) has been used or has been made or customised specifically for you, the rights to return the goods to us as referred to in clause 7.3 will not apply. Your statutory rights are not affected by the provisions of this clause do not affect. 

We shall refund all payments which we have received from you without delay, including shipping costs (except for additional costs arising from selecting a shipping method different from the most cost-efficient standard delivery offered by us), should you choose to withdraw from this contract, no later than 14 days from the date on which we have received your notice of withdrawal from this contract. The initial payment method which you provided for the original transaction will be used to issue a refund, unless otherwise explicitly agreed with you; under no circumstances in process of this refund shall you be charged fees. 

The item(s) must be sent to us without delay, no later than 14 days from the day which you notified us about withdrawing from the contract. If you dispatch the item(s) before the end of the 14-day period, the withdrawal period is met. The direct costs of returning the goods will be taken on by you.

You must hand over the item(s) immediately or within 14 days at the latest to the logistics company named by us, if we bear the return costs in individual cases and after consulting with you. If you send the item(s) back before the 14-day period has expired, the deadline is met.

Where the item(s) need to be returned, we may withhold the refund until the item(s) have been received by us, or until you have provided evidence that you have shipped back the goods, whichever takes place first.

If the item(s) are in additional packaging within the outer packaging when delivered, e.g. in special additional protective packaging, gift packaging, a ring box or a jewellery box, this packaging is considered a part of the delivered item(s) and must be returned to us in addition to the jewellery. Failure to do so may result in us demanding compensation for the costs incurred for not returning said additional packaging.

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Return and Replacement Deliveries and Inspections


In the improbable event that the item(s) delivered prove to be damaged, faulty, or different from what you ordered, Caliber Jewellery will offer to replace or repair the item(s) or, if you prefer, refund the purchase price for the return of the defective item(s). In any case, you are entitled to the statutory warranty rights if the goods we deliver are defective. 

Irrespective of the legal basis for the return, if defective item(s) are returned, the respective item(s) must be returned in full. If the item(s) are in additional packaging within the outer packaging when delivered, e.g. in special additional protective packaging, gift packaging, a ring box or a jewellery box, this packaging is considered a part of the delivered item(s) and must be returned to us in addition to the jewellery. Failure to do so may result in us demanding compensation for the costs incurred for not returning said additional packaging.


If certificates are supplied with the item(s) you ordered, they must also be returned. We will charge £499 plus VAT for a replacement certificate, if the certificate is not returned. You have the right to provide evidence that the costs for the replacement certificate are considerably lower than the aforementioned lump sum or if we have not incurred any costs. 


We can demand compensation from you should the item(s) show signs of deterioration (such as wear and tear, damage, etc.) that go beyond the deterioration caused by the intended use of the item(s). We reserve the right to offset this compensation against any repayments to you. In this case, our repayment to you can be reduced accordingly.


You must pay a deposit in advance that covers shipping and insurance costs, if the inspections of item(s) outside the premises of Caliber Jewellery. The deposit corresponds to the amount of the shipping and insurance costs.

You will be notified as soon as an inspection of the item(s) at the agreed location is possible. You have 3 working days to inspect the item(s) once the notification is received. Caliber Jewellery reserves the right to return the item(s) and withhold the deposit paid, if you do not inspect the item(s) within 3 working days. 

Within 2 working days of inspecting the item(s), you must notify Caliber Jewellery whether to proceed with the purchase. Caliber Jewellery reserves the right to return the item(s) and withhold the deposit paid, if you do not reply within 2 working days. The deposit will be counted towards the purchase price and the remainder of the purchase price will be due, if a purchase contract for the item(s) inspected is concluded.


A lifetime guarantee is given on Caliber Jewellery item(s) against manufacturing and processing defects. If the item(s) are exposed to excessive wear, misuse or damage to property, regardless of the causes, this warranty does not apply. The item(s) must not be damaged by improper handling or improper external impacts (e.g., knocks, dents or pressure) and must not be changed, manipulated, repaired or serviced by a service provider other than Caliber Jewellery. Wear and tear caused by the intended use of the piece of jewellery is not covered by the warranty and does not constitute manufacturing defects. 

The item(s) must be returned in full, meaning with any special, additional packaging (except the original shipping box) and the certificate that may have been sent with the item(s), in order to enforce the warranty. In addition, proof of purchase must be presented by the buyer. If certificates are supplied with the item(s) you ordered, they must also be returned. We will charge £499 plus VAT for a replacement certificate, if the certificate is not returned. You have the right to provide evidence that the costs for the replacement certificate that is considerably lower than the aforementioned lump sum or if we have not incurred any costs.

Costs for special or additional packaging and other supplementary material charges maybe incurred, in the event of an insufficient delivery. You will take on the cost of returning the item(s) to us and insuring them during transport. Depending on the country the item(s) are sent from and their value, the cost may vary. 

All returns for which a warranty claim is asserted are subject to verification and authentication by Caliber Jewellery. Our production department must deem the item(s) as defective as a result of a manufacturing defect.

Depending on the individual case, if claims from this guarantee are asserted, the decision about the further procedure (exchange, repair or similar) will be discussed with you. 

Guarantee becomes invalid:

The lifetime guarantee becomes void if the purchased jewellery has been tampered with or changed in any way by you, another jeweller or any other third party.

Sizes and Changes on Purchased Products:

(8.10) Within 30 days of purchase, all our rings can be made smaller free of charge. This does not apply to bespoke/custom-made rings. The ring must be returned to us within 30 days after receiving it, in order to resize your ring, you need to return. Some rings can be resized, others must be produced new from scratch. Resizing is at our discretion, in the case of bespoke/custom-made rings. 

A resizing of two sizes smaller or larger than the original size is possible for a fee of £85 plus VAT, for plain band or non-diamond or non-gemstone set ring. The ring may require to be made from scratch, if the resizing exceeds two sizes from the original size ordered, where corresponding costs will apply. After consulting our sales team, the price will be confirmed

Ownership of the products

All item(s) remain the property of Caliber Jewellery until they have been fully paid for. You must return the item(s) immediately, if you receive item(s) that you ordered but did not pay for, and Caliber Jewellery asks you to return these item(s). Caliber Jewellery will bear the shipping costs and may charge you interest at the statutory rate. From the day on which you received the item(s), the interest will accrue daily, until the day on which the item(s) were actually paid for or returned to us.


Engagement Rings

A resizing of two sizes smaller or larger than the original size is possible for a fee of £85 plus VAT, for plain band or non-diamond or non-gemstone set ring. The ring may require to be made from scratch, if the resizing exceeds two sizes from the original size ordered, where corresponding costs will apply. After consulting our sales team, the price will be confirmed.

To ensure whether they can be resized, or whether they need to be remade, diamond-set or gemstone-set engagement rings (including bespoke/custom-made rings), must be assessed where costs will apply. This will be confirmed after consulting our sales team at info@caliberjewellery.com or at +44 203 540 1477. 

Eternity Rings: 

Full eternity rings – These rings cannot be resized due to the nature of the setting and must be replaced within 14 days of purchase. Otherwise, changes cannot be made. Please contact our sales team to discuss alternative options for your ring.

Half eternity rings – All rings must first be examined to see whether a resizing is possible or whether a ring needs to be created anew, due to the type of setting. The price will be confirmed after the assessment and consulting our sales team at info@caliberjewellery.com or at +44 203 540 1477.

Wedding Rings

After an assessment, simple wedding rings can be resized for a fee (except for rings with a special surface and engraving). To ensure that the nature of the setting allows a resizing, diamond-set or gemstone-set wedding rings must be inspected prior to resizing. 

Cocktail Rings

Please contact our sales team at +44 203 540 1477, to find out if a resizing is possible due to the nature of the individual designs


Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition, and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the item(s) in question.

Notwithstanding the foregoing, under applicable local law or other statutory rights, nothing in these terms and conditions is intended to limit any rights you might have as a consumer that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

You agree that from time to time we may cancel the service at any time or remove the service for indefinite periods of time, without notice to you.

You expressly agree that is at your sole risk, your use of, or inability to use, of our services. All products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Caliber Jewellery, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Import and Export

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase item(s) from our site. The importation or exportation of certain of our item(s) to you may be prohibited by certain national laws. In respect of the export or import of the item(s) you purchase, we make no representation and accept no liability. 

If you order item(s) from the website for delivery outside the UK, these item(s) may be subject to import duties and taxes that will be levied when the delivery reaches its specified destination. Paying such import duties and taxes will be your responsibility. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. 

We will not be liable for any breach by you of any such laws. Please note that you must comply with all applicable laws and regulations of the country from which the item(s) you ordered originate. 

Force Majeure

Any failure to perform, or any delay in performance of, our obligations specified in this contract that is caused by events beyond our control, we will not be held responsible or be liable. (“force majeure”)

The respective duties to perform of both parties specified in this contract are to be suspended for the duration of the force majeure event. We will try to bring the event to an end or find a solution that will allow our obligations specified in this contract to be fulfilled. 

Either party can cancel the affected sales contract, if the force majeure event continues for more than 2 months. Your rights will not be affected by the performance of duties by Caliber Jewellery becoming impossible as a result of a force majeure event. 


You are permitted to print and download extracts from our website for private use only on the following basis:

    1. No modifications on any documents or related graphics on this website in any way
    2. Company name appear in all copyright and trademark notices

The copyright and other intellectual property rights for all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors unless otherwise stated. For the purposes of these terms and conditions, any use of such material other than in accordance with this clause is prohibited. Should you breach any of the terms in these terms and conditions, your permission to use such material automatically terminates and you must destroy any such material immediately. 

Without our prior written permission, no part of such materials may be reproduced, displayed, modified, sold or stored. 

Any rights not expressly granted in these terms and conditions are reserved.


You acknowledge that all intellectual property rights to such item(s) remain the property of Caliber Jewellery, when purchasing bespoke/custom-made item(s) from us. If the aforementioned is not permitted under applicable law, you grant us an exclusive, irrevocable, worldwide, perpetual and unrestricted right to use the design of the bespoke/custom-made item(s), free of royalties. This includes, but is not limited to, the right to produce and commercially offer further item(s) based on the respective bespoke/custom-made item(s). We do not grant you any rights to create copies or derivatives of these item(s), unless we explicitly state otherwise. You agree to refrain from doing so. Caliber Jewellery reserves all rights to imagery related to the bespoke/custom-made item(s). Caliber Jewellery is entitled to use this imagery for advertising purposes on all available channels, whether online or offline.

Visitor Material and Conduct

Covered under the Privacy Policy, other than personally identifiable information, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate, and otherwise use such material and all data, images, sounds, text or anything else embodied therein for all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from this website any material:

  1. That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  2. Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of, or infringe the rights of, any third party in the UK or any other country
  3. For which you have not obtained all necessary licenses and/or approvals
  4. That is technically harmful (including, without limitation, computer viruses, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data

You may not misuse the website, including, without limitation:

  1. Hacking
  2. Stalking or harassing 
  3. Impersonating any person or entity
  4. Collecting or storing personal data about other users 
  5. Falsely misrepresenting your affiliation with a person or entity

Anyone posting any material in breach of these terms and conditions, we will co-operate fully with any law enforcement authorities, or court order, requesting, or directing us to, disclose the identity or the location.

It is your responsibility to determine that any input to our site, including use of any chat room areas and including your choice of your username, conforms to the above conditions.

Please notify us by email to info@caliberjewellery.com, if you notice any content that breaches these conditions.

You must not misuse our website by knowingly introducing viruses, trojans, logic bombs or other malicious or technologically harmful material to it. You must not attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack the website via a denial-of-service attack or a distributed denial-of-service attack.

Such violations will be reported to the appropriate law enforcement authorities and cooperate with those authorities. In the event of a corresponding court or official order, this includes our disclosing your identity to the authorities. 

We are not liable for any losses or damages caused by a distributed denial-of-service attack, a virus or any other technologically harmful material that might have infected your computer(s), computer programs, data or any other copyrighted material as a result of your use of the website or downloading material published on the website or a website linked to it. The regulations specified in Liabilities, in particular the exceptions to limitations of liability, apply to this limitation of liability accordingly.

Transfer of Rights and Obligations 

The contract is binding for you and us as well as our respective legal successors and assignees.

Without our prior written consent, you may not transfer, assign, encumber or otherwise dispose of a contract or any of your rights or obligations specified in that contract.

During the contractual period, we are entitled to transfer, assign, encumber, pass on or otherwise alienate a contract or our rights and obligations specified in that contract at any time. 

Links to and from other Websites

Links to third party websites are provided merely for your convenience. By using these links, you will be leaving the Caliber Jewellery website. We cannot accept any responsibility for the content or availability of third-party websites. We therefore do not endorse or make any representations about the sites themselves, any material found there, or any adverse results obtained from using them. You entirely accept, if you decide to access any of the third-party websites linked to this Website, you do so at your own risk.

If you would like to link to our website you may only do so on the basis that you link to, but do not replicate, the home page. Such links are subject to the following conditions:

  1. You must not remove, distort or otherwise alter the size or appearance of the Caliber Jewellery logo
  2. You must not create a frame, or any other browser, or border environment, around this website
  3. You must not otherwise use any Caliber Jewellery trademarks displayed on this website without our express written permission 
  4. You must not misrepresent your relationship with us, nor present any other false information about us
  5. You must not link to us from a website that is not owned by you
  6. You must not in any way imply that Caliber Jewellery are endorsing any products or services other than our own
  7. You must ensure that your website does not contain content that is: unpleasant; offensive; controversial; infringes any intellectual property rights, or other rights, of any other person; or otherwise, does not comply with all applicable laws and regulations


We do not warrant the accuracy and completeness of the material therein, while we strive to ensure that the information on this website is correct. At any time, we may make changes to the material on this website, or to the products and prices described in it, without notice. The material on this website may be out of date and we make no commitment to update such material.

The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these terms and conditions, might have effect in relation to this website. 

Our liability (and that of our directors, officers, employees, shareholders or agents) of any kind (including our own negligence) with respect to our website or service for any one event, or series of related events, is limited to the total amount of money which you have paid to us in the 12 months before the event(s) complained of. 

Under no circumstance (including our own negligence) will we be liable for any:

  1. Loss of goodwill or reputation 
  2. Special, indirect or consequential losses
  3. Damage to, or loss of, data (even if we have been advised of the possibility of such losses)
  4. Economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings)

Nothing in these terms and conditions shall exclude or limit our liability for:

  1. Fraud 
  2. Misrepresentation as to a fundamental matter
  3. Any liability which cannot be excluded or limited under applicable law
  4. Death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977)

You agree, on behalf of yourself and your business entity or organisation, jointly and severally to indemnify us fully, defend and hold us, and our directors, officers, employees and agents, harmless from and against all claims, liability, losses, damages, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website or our services, or the use by any other person using your registration details.


If during the term of a contract we fail to insist upon strict performance of any of your obligations under the contract or any of these Terms and Conditions, or if we fail to exercise any of the legal remedies or rights to which we are entitled under the contract, this shall not constitute a waiver of such legal remedies or rights and shall not relieve you from fulfilling such obligations.

The enforcement of our rights does not constitute to waived in the event of a later default from our failing to assert any rights in the event of your default.

In any provision of these Terms and Conditions is there to be no waiver by us and is not effective, unless it is expressly designated as a waiver and communicated to you in writing.

Severability Clause 

The validity of remaining provisions shall not be affected, should a provision of these Terms and Conditions or any other provision of a contract between the parties be or become void.

In accordance with the Contracts (Rights of Third Parties) Act 1999, no person, other than the parties to these terms and conditions, are intended to benefit from them. 

The invalidity of a provision will not affect the validity of the remaining provisions which shall continue to have full force and effect, if any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid.

Under these terms and conditions, you may not assign, sub-license, or otherwise transfer any of your rights.

Entire Agreement 

These Terms and Conditions and all documents expressly referred to therein constitute the entire agreement between the parties and replace all previous correspondence, discussions, negotiations, or agreements between us regarding the object of the contract.

When entering into the contract, the parties acknowledge that, neither party relies on any guarantees or warranties (whether through no one’s fault or negligent statement) that are not contained in these Terms and Conditions, or the documents referred to therein or on the website or provided by law.

Both parties agree that our only liability regarding the guarantees and warranties contained in these Terms and Conditions (whether innocent or negligent) is based on a violation of contract.

Liability for fraud is neither limited nor excluded by this section.

Applicable Law and Place of Jurisdiction

Claims arising from or in connection with them or their contractual object or their formation (including non-contractual disputes or claims) or contracts for the purchase of goods via the website and all disputes are subject to English law. All claims or disputes arising from or in connection with such contracts or their conclusion (including non-contractual disputes or claims) are subject to English jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.

It is prohibited to access the website from territories where its contents are illegal or unlawful. We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside the United Kingdom. If you access this website from locations outside the United Kingdom you do so at your own risk and you are responsible for compliance with local laws.


West Lane, London, England, SE16

+44 7435 566 886 


West Lane, London, England, SE16

+44 7435 566 886 


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